Frequently Asked Questions
Q: How long will it take to receive my order?
A: We strive to process and ship orders within 3-4 business days. Once shipped, the delivery time will depend on your location and it varies between 7 and 14 days. You can track your order using the provided tracking number.
Q: What payment methods do you accept?
A: We accept major credit cards, such as Visa, Mastercard, and American Express, as well as PayPal. Secure and convenient payment options are available to ensure a smooth checkout process.
Q: Do you offer international shipping?
A: Yes, we offer international shipping and is free on all orders!
Q: Can I return or exchange a product if I'm not satisfied?
A: Absolutely! We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return or exchange the product within 30 days of receipt. Please review our return policy for detailed instructions on how to initiate the process.
Q: How can I track my order?
A: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.
Q: What if I have a question or need assistance?
A: We're here to help! If you have any questions, concerns, or need assistance with your order, you can reach our friendly customer support team via email. We strive to provide prompt and helpful assistance to ensure your shopping experience is enjoyable and stress-free.